Dreading having to endure a visit to the car dealer to reprogram and perhaps replace my key fob, I found Tri Lock through a referral. Ben happened to be in the area, came within six minutes, not only reprogrammed my existing fob but made a replacement in his custom van. Cost was far less than the dealer quoted. My only wish would be for every service in Charlotte, whatever need, would give the product, service and attitude of Tri Lock. It was a pleasure working with Mr. Kessel.